Privacy Policy for Ajalax

Last Updated:

1. INTRODUCTION

Ajalax, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Ajalax mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, information that we collect automatically when you use the Service, and information from third-party sources.

2.1 Information You Provide

• Account Information: When you register for an account, we collect your name, email address, password, and profile picture (optional).
• Profile Information: You may choose to provide additional information such as your biography, location, and social media handles.
• Trip Information: When you create a trip, we collect information such as destination, dates, description, budget range, group size, and trip activities.
• Communications: When you communicate with other users through our messaging feature or with us directly, we collect the content of those communications.
• Payment Information: If you make purchases through the Service, our payment processors collect your payment information.

2.2 Information We Collect Automatically

• Device Information: We collect information about the device you use to access the Service, including device type, operating system, unique device identifiers, IP address, and mobile network information.
• Usage Information: We collect information about your interactions with the Service, such as the pages or content you view, your searches, trip creations, and other actions on the Service.
• Location Information: With your permission, we may collect precise or approximate location information from your device.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and preferences.

2.3 Information from Third Parties

• Social Media Platforms: If you choose to connect your account with a social media platform, we may receive information from that platform, such as your profile information.
• Authentication Providers: If you sign in using a third-party authentication provider (like Google or Apple), we receive information from that service, such as your name and email address.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

3.1 Providing the Service

• To create and maintain your account
• To facilitate trip planning, sharing, and participation
• To enable communication between trip participants
• To process transactions and payments

3.2 Improving the Service

• To personalize your experience
• To develop new features and functionality
• To analyze usage patterns and trends
• To diagnose technical problems

3.3 Communications

• To send you important updates about the Service
• To respond to your inquiries and support requests
• To send you marketing communications (with your consent)
• To notify you about activity related to your trips

3.4 Safety and Security

• To verify your identity
• To prevent, detect, and investigate fraud, abuse, or security incidents
• To enforce our Terms of Service

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

4.1 With Other Users

• Your profile information is visible to other users of the Service
• Trip information is shared with trip participants
• Messages are shared with the intended recipients

4.2 With Service Providers

We share information with third-party service providers who help us operate the Service, including:

• Cloud storage providers
• Payment processors
• Analytics providers
• Customer support services

4.3 For Legal Reasons

We may disclose your information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, the rights of others, or to prevent harm.

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

5. YOUR PRIVACY CHOICES

You have several choices regarding your information:

5.1 Account Information

You can update or correct your account information at any time by accessing your account settings within the Service.

5.2 Location Information

You can control location permissions through your device settings.

5.3 Push Notifications

You can opt out of receiving push notifications by adjusting your device settings.

5.4 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in any marketing email we send.

5.5 Cookies

Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies.

6. DATA RETENTION

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. CHILDREN'S PRIVACY

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it. If you believe we have collected personal information from a child under 13, please contact us.

9. INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries other than your own. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country.

10. YOUR LEGAL RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 13.

11. THIRD-PARTY LINKS AND SERVICES

The Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ajalaxperience.com

14. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws.

14.1 California Shine the Light Law

California residents have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes.

14.2 California Consumer Privacy Act (CCPA)

If you are a California resident, the CCPA provides you with specific rights regarding your personal information, including:

• The right to know about personal information collected, disclosed, or sold
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in Section 13.

15. ADDITIONAL DISCLOSURES FOR EUROPEAN USERS

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following additional information applies:

15.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Performance of a contract when we provide you with the Service
• Legitimate interests, which include providing a functional and improved Service
• Compliance with a legal obligation
• Your consent, where required by law

15.2 Data Controller

For the purposes of EU data protection law, Ajalax, Inc. is the data controller of your information.

15.3 Data Protection Officer

You can contact our Data Protection Officer at dpo@ajalaxperience.com.

15.4 International Transfers

When we transfer your personal information outside the EEA, UK, or Switzerland, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses.

15.5 Complaints

If you have a concern about our privacy practices, you have the right to make a complaint at any time to your local data protection authority.